Class Difficulty Levels

 

Intro - Beginner (no experience needed)

Level 1 - Beginner (basic experience recommended)

Level 1/2 - Beginner (at least 6 mos. experience)

Level 2 - Beginner/Intermediate (at least 1yr experience)

Level 3 - Intermediate (at least a few years experience)

Level 4 - Intermediate/Advanced

Level 5 - Advanced 

Purchase Policy

All class credits activate on the date of purchase. Drop-in and monthly plans have a 1-month expiration from purchase date. Quarterly plans have a 3-month expiration from purchase date. "Cardio Only" plan has a 2-month expiration date. When credits expire they do not roll over or transfer.

The date of purchase is also your billing cycle if you elect to enroll our auto-pay membership. (Example: purchase date is February 7, so the first billing cycle is February 7-March 7) 

 

Sorry, but we do not offer refunds for class credits purchased but not used. Pre-registered and Intro classes such as Intro to Tap and Swing can not be refunded, as those classes are popular, and we have reserved a space for you in class. 

All monthly Mix & Match plans are offered as pay as you go purchases or as a Loyalty auto pay membership. Loyalty memberships earn you a discount compared to pay as you go pricing, and require a minimum (3) month commitment. We kindly require (5) business days in person or written notice when cancelling or modifying loyalty auto pay memberships. 

 

Pre-Registered & Intro classes

These are series based classes and do not participate in our Mix & Match program. Classes are paid for up front during registration, and in doing so, reserve your space in class.

Teen classes

These are Fall & Spring session based class series, and are not drop-in. Teen classes have a registration fee of $5, and are paid for via credit card through a monthly schedule. 

Private Lessons & Rentals

Please note, private lessons and floor rentals require a non-refundable deposit of $20 at the time of booking. Full payment is required for missed private lessons and floor rentals if not cancelled within 12 hours of private lesson or rental.

Fees

We do not currently charge any fees for using your credit card on purchases. In the event of an exchange for a new pass, you are subject to a $3.50 convenience fee if the original and new purchase were made with a credit or debit card. 

If you have an autopay loyatly membership, there is a $10 late fee for credit/debit cards which have declined 5 or more consecutive days. (You will receive 5 automated emails with instructions to change your credit card info online prior to this fee)

Prices, policies and fees are subject to change.

Frequently Asked Questions

 

Can I just drop-in to a class?

Yes! We are an adult drop in studio. We invite you to try out our classes any time. Please arrive 5-10 minutes early your first visit, to allow time to fill out our liability waiver before class.

How old must I be to take class at The Studio?

We are a studio for clients 18yrs and older.

 

Do you have Spring/Summer/Fall sessions?

Nope! We hold classes all year round, with the exception of a limited schedule between Christmas and New Years. (We all need a little break, right?) While classes run year round, we do slightly adjust our schedule in fall, spring, and summer based on class demand.

Is my first class free?

We can not offer free classes, but we often offer new client specials. We also invite you to try a class out before deciding what pricing plan works best for you. We have drop-in, monthly, and quarterly plans available. View Pricing.

What do I wear to class?

Please wear clothing that you're comfortable moving in, and aren't afraid to get sweaty. If you are taking ballet or jazz, we suggest ballet or jazz shoes, or going barefoot. For tap, we do require tap shoes be worn. Here are some great places to purchase dancewear:

In person — Dance Trendz (Kent)​ or Stage Left Dancewear (Bellevue)

Online — Amazon​, Capezio Website​, Bloch Wesbite, Discount Dancewear

Holiday Closures

We are closed major holidays including Memorial Day, July 4th, Labor Day, and the Thursday/Friday of Thanksgiving. We offer a winter break schedule between Christmas & New Years Day - during this week, we offer about half of our normal classes.

Do you cancel classes?

We do our best to find substitute instructors when someone is not available to teach, and notify anyone already signed up for class if there is a substitute. The Studio reserves the right to cancel any class if no one is signed up for per said class 30 minutes before. You may always sign up (as paid or unpaid) in the Mindbody App to reserve your space in class and to notify us you plan to take class. If a class is cancelled, and you are signed up, you will receive your class credit back, plus an additonal drop-in class.

Can my child take classes with me?

If they are 18yrs or older, yes. We are an adult studio, which allows adults to comfortably learn dance with out the fear of being upstaged by kids. Being around other adults also offers an outlet to spend time with like-minded peers and friends. We do offer some Teen Classes that your teenagers may be interested to take. Don't see a class you'd like to take? Let us know!

Can I share my class plan with a family member?

We ask that each client have their own account, and ask members not share class credits with friends/family. Please see the front desk with any questions you may have regarding this policy.

What is Mix & Match?

You have complete flexibility to take any of our Mix & Match classes through out the month/quarter of your plan. It's all up to you! (Example: One week you may take 3 classes... the next week only 1 class. Maybe you want to take jazz and ballet one week, but a cardio class the next week.)

With exception of pre-registered classes, you are not held to attending the same class each week. Please sign up for each occurrence of a class you plan to attend independently. All classes except for pre-registered classes participate in our Mix & Match program. 

How much are classes?

All classes with the exception of Ballroom, pre-registered and Jazzercise classes are part of our Mix & Match program. Some classes like Nia & Jazzercise have pricing specific for clients attending only those classes. Clients using Mix & Match credits CAN use credits for Nia. Jazzercise is a separate price program and must be paid for at the time of class to a Jazzercise representative. See our pricing here.

What if I can't attend a class I've signed up for?

We ask you be mindful of others and use the Mindbody site or the Mindbody App to remove yourself from classes you can not attend. If you are signed up for a class, and have not removed yourself 30-minutes prior to class, your space will still be reserved in our system, and you may be charged the class credit.

What if a class I've signed up for has been cancelled?

We rarely cancel classes. In the event you are signed up for a class in Mindbody at the time we cancel a class, we will offer you a complimentary mix & match studio class credit. That credit will be available on your account for 1-month from the date of the cancelled class. Please note, we can not offer this to clients if they are not signed up for a class in Mindbody. 

 

What are the advantages to having a membership? 

It costs nothing to join the first time, and you receive discounts to weekly classes and some special events. Enjoy additional classes at the discounted rate determined by your membership. You may take an unlimited amount of classes at your discounted rate until your auto pay renewal date occurs. With a membership, you will never pay drop-in or pay as you go rates.

 

5 classes/month = $13 per class

10 classes/month =  $12 per class

15 classes/month =  $11 per class

Membership auto pay requires a minimum 3-month commitment and will run indefinitely unless we receive written notice. Please see loyalty auto pay cancellation policy below.

When do my class credits activate?

Class credits activate on the date-of-purchase. The date of purchase is also your billing cycle if you elect to enroll in a loyalty membership. (Example: purchase date is February 7, so the first billing cycle is February 7-March 7)  We can not change plan activation or expiration dates.

I've used all my class credits... now what?

You may make a new purchase in person or online at any time in order to add class credits to your account.

Is there an expiration date on my class credits?

Yes. Drop-in and monthly plans have a 1-month expiration from purchase date. Quarterly plans have a 3-month expiration from the purchase date. Sorry, we can not extend or change expiration dates.

 

(Example: If you purchase a monthly plan on June 21, your credits expire on July 21. If you purchase a quarterly plan on June 18, your credits expire September 18.)

If you have an injury and can not use your class credits, we may pause or extend your membership at no cost, but only with a written letter of from a physician. 

 

Class payment

Clients are expected to pay for classes before class using the Mindbody app or website OR by paying at the time of class at the studio's front desk. Any class not paid for before or at the time of class is subject to our drop-in rate and an additional $5 fee.

I have a membership, can I put my account on hold?

You may pause your membership for $25/month. We kindly require (5) business days written or in person notice when cancelling oholding loyalty auto pay memberships. Phone calls can not be accepted when holding or cancelling memberships. 

I have a membership, can change the classes per month?

Yes, assuming your 3-month commitment is fulfilled. Please give us at least 5 days notice before your monthly credit card charge. We will ask you to fill out a new form at the front desk, with a new 3-month commitment. 

How do I cancel loyalty membership auto pay?

We require a minimum of (5) business days for your cancellation request to process. We can not guarantee auto pay will end in time before the next bill cycle unless a proper (5) business day notice is given. To cancel auto pay, please visit the studio in person or email studioissaquah@gmail.com. Phone calls will not be accepted for placing loyalty memberships on hold or when cancelling. While an initial membership is free to join, if you cancel and want to rejoin the loyalty membership within in the next year, there is a $75 rejoining fee.

The Studio in Issaquah

1871 NW Gilman Blvd, Ste 3

Issaquah, WA 98027

(206) 327-1468

studioissaquah@gmail.com

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